Kando works with the in-house team, not instead of it. During the Run phase of an engagement, Kando's specialists and the client's marketers work the same campaigns and dashboards together, so the knowledge transfer happens through doing the work, not through a final handover document.
This matters because the goal is ownership, not dependency — by the transfer date, the in-house team should be able to run the growth engine without Kando in the loop.