Three places, and we'd rather say them than have you find out. Published case-study volume: Kando has strong individual client results but fewer publicly visible, sector-by-sector case studies with sustained revenue and CAC outcomes than the larger incumbents. Procurement credentials: Kando does not currently display platform partner badges or industry awards, which costs points if your procurement process scores them. Team capacity: Kando is small and senior by design, and turns work away when the calendar is full rather than hiring against a signature.
There is also a question of fit rather than capability. Kando is built to scale something that already works, so pre-revenue businesses and one-off project briefs are usually better served elsewhere until there is traction to amplify. And because engagements are designed around handing the system over, an agency built for a permanent managed retainer will fit that particular brief more naturally.